Legal

Privacy Policy

Last updated: April 2026

1. Who We Are

Atomisation Professional Services (Pty) Ltd, trading as Power Pumps ("we", "us", "our"), is registered in South Africa. We operate the website powerpumps.co.za and related services. Contact: info@powerpumps.co.za

2. Information We Collect

We collect information you voluntarily provide when you:

  • Submit a quote request (name, company, email, phone, application details)
  • Contact us via email or phone
  • Place an order or request a service

We also collect standard server logs (IP address, browser type, pages visited) for security and performance monitoring.

3. How We Use Your Information

  • To respond to quote requests and technical enquiries
  • To process orders, deliver goods and provide services
  • To send relevant service updates (not marketing unless you opt in)
  • To comply with legal obligations

4. Data Sharing

We do not sell, rent or share your personal information with third parties except:
  • Service providers who process data on our behalf (e.g. email delivery)
  • Where required by South African law or court order

5. Data Retention

We retain personal information only as long as necessary for the purpose it was collected, or as required by law. Quote enquiries are retained for 3 years for reference.

6. Your Rights (POPIA)

Under the Protection of Personal Information Act (POPIA), you have the right to:
  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Object to the processing of your information
  • Lodge a complaint with the Information Regulator (South Africa)
To exercise these rights, contact: info@powerpumps.co.za

7. Cookies

Our website uses minimal cookies necessary for operation. We do not use tracking or advertising cookies. You may disable cookies in your browser settings.

8. Security

We take reasonable technical and organisational measures to protect your information. All data is transmitted over HTTPS. Access to personal data is restricted to authorised staff only.

9. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top will reflect any changes. Continued use of our website constitutes acceptance of the updated policy.

10. Contact

For any privacy-related queries: info@powerpumps.co.za